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Job Moderation Process Explained

To maintain a high-quality hiring experience, all job postings on OnlineJobs go through a moderation process before becoming publicly visible.

Moderation helps protect candidates from misleading, low-quality, duplicate, or unsafe job listings while improving overall trust on the platform.


How Job Moderation Works

When you publish or edit a job posting, the listing is reviewed before it becomes publicly visible.

Our moderation system uses:

  • Automated review systems

  • Manual moderation checks

Depending on the job and account status, approval may happen automatically or require manual review by our moderation team.


Typical Review Times

Most job postings are reviewed:

  • Within approximately 1 hour

  • Sometimes within a few hours depending on moderation workload and time of day

Premium employers may receive faster moderation handling depending on our review system and internal prioritization.


What Happens During Review

During moderation, we review job listings for:

  • Accuracy and clarity

  • Platform policy compliance

  • Compensation transparency

  • Spam or misleading content

  • Duplicate postings

  • Suspicious hiring activity

  • Unsafe or prohibited content

The goal is to ensure candidates see legitimate and trustworthy opportunities.


Common Reasons Jobs May Be Rejected

A job posting may be rejected if it includes:

  • Misleading or inaccurate information

  • Missing or unclear compensation details

  • Duplicate job listings

  • Spam-like content

  • Incomplete job descriptions

  • Prohibited or unsafe opportunities

  • Requests for payments from candidates

  • External contact information intended to bypass the platform

  • Content violating our Terms of Service


External Contact Information Policy

Employers should avoid sharing direct contact information inside public job descriptions.

Examples include:

  • Personal phone numbers

  • Direct email addresses

  • Messaging app usernames

  • External application links intended to bypass the platform

Once you decide to hire or continue onboarding a candidate, you may share contact information privately during the hiring process.


Editing Jobs and Re-Moderation

Editing a published job may trigger another moderation review.

For free employer accounts:

  • All job edits undergo moderation review again

For premium employers:

  • Some edits may be approved automatically depending on our internal systems, while some edits will trigger prioritized manual review process

Please note that moderation logic and review criteria are not publicly disclosed.


What Happens if a Job Is Rejected?

If your job is rejected:

  • You will receive a notification

  • The rejection reason will typically be provided

  • You may edit and resubmit the listing for review


Serious Policy Violations

In cases involving serious Terms of Service violations, OnlineJobs may:

  • Reject the listing

  • Restrict account access

  • Suspend or permanently close employer accounts

This helps maintain platform safety and trust for all users.


Tips for Faster Approval

To improve approval speed and reduce moderation issues:

  • Write clear and professional job descriptions

  • Include accurate salary information

  • Avoid duplicate postings

  • Do not include external contact details

  • Make sure job requirements are realistic and complete

  • Keep compensation structures transparent

Well-written and complete listings are more likely to pass review quickly.


Troubleshooting

Why is my job still under review?

Review times can vary depending on:

  • Moderation workload

  • Time of day

  • Listing complexity

  • Internal review signals

Most jobs are reviewed within a few hours.

Why did my edited job disappear?

Edited jobs may temporarily become hidden while undergoing moderation review again.

This is normal and helps maintain listing quality.

Can I appeal a rejected job?

In most cases, you can simply edit the listing and resubmit it for approval.

If you believe a rejection was incorrect, contact support through Intercom live chat.


Pro Tip

Detailed, transparent, and professional job postings are more likely to:

  • Pass moderation quickly

  • Perform better in search results

  • Build candidate trust

  • Receive higher-quality applications on OnlineJobs

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